Before Placing an Order
- The minimum ribbon order is $25.00.
- Orders with less than 25 rosettes will incur a $10.00 heat up charge.
- Each new customer will be charged a one time setup fee of $20.00.
- Orders with multiple center button art changes will incur a $2.00 per change.
- Once an order is finalized and paid for a minimum of 3 weeks processing time is required to complete and ship your order in a timely manner. Peak season may require more time. Additional time is always appreciated! Orders with flat ribbons will require 4 weeks for processing and shipping.
- Full payment of any order is required before approval will be given to process. An order is not considered “placed” until full payment is received.
- As award ribbons are custom products, all sales are final.
- Quotes are good for 30 days only. Until payment is received the quote is not considered an order. Quotes do not apply to rush orders.
Ordering & Delivery
An order request may be placed via email at mclaughlin.awards@gmail.com or by calling our office at (919) 934-1344 or shop (919) 915-0091 or (919) 915-4403 from hours of 9:00 am – 5:00 pm on Monday thru Friday.
- Once an order is finalized and paid for a minimum of 3 weeks processing time is required to complete and ship your order in a timely manner. Peak season may require more time. Additional time is always appreciated! Orders with flat ribbons will require 4 weeks for processing and shipping.
- Anyone wishing to pay with check or money order must have their order placed and payment received before the 3 week processing time.
- Orders placed after the 3 week minimum will need to be paid by credit card.
- For local customers, you may pick your ribbons up at our shop. This also gives us a chance to meet you face to face! For customers who are not local, packages will be shipped by UPS or USPS.
- RUSH orders – Extra shipping charges may apply.
- Minimum 10% additional charge with a minimum of $20.00 for orders with less than 15 business days.
- Minimum 20% additional charge with a minimum of $25.00 < 10 business days.
- Minimum 30% additional charge with a minimum of $30.00 < 7 business days.
Order Payment & Terms
- Orders in North Carolina – Cash, checks and most major credit cards are accepted as payment. Checks should be mailed / made payable to McLaughlin Ribbon Awards, 1305C Lakewood Road, Four Oaks, NC 27524. Insufficient fund checks will be charged a $25.00 processing fee plus any bank fees.
- Out of State Orders – Bank checks, money orders and credit cards are the only accepted methods of payment.
- We accept checks from public schools and government agencies.
- Net Terms – Normal terms are Net 10 days to approved public schools and government agencies under 2 circumstances:
- A confirmed and signed Purchase Order from the school or government agency is received 3 weeks prior to the order, and
- The order is shipped to the public school and / or government agency.