Before Placing an Order
- The minimum ribbon order is $25.00.
- Orders with less than 25 rosettes will incur a $10.00 heat up charge.
- Each new customer will be charged a one time setup fee of $20.00.
- Orders with multiple center button art changes will incur a $2.00 per change.
- Once an order is finalized and paid for a minimum of 3 weeks processing time is required to complete and ship your order in a timely manner. Peak season may require more time. Additional time is always appreciated! Orders with flat ribbons will require 4 weeks for processing and shipping.
- Full payment of any order is required before approval will be given to process. An order is not considered “placed” until full payment is received.
- As award ribbons are custom products, all sales are final.
- Quotes are good for 30 days only. Until payment is received the quote is not considered an order. Quotes do not apply to rush orders.
Ordering & Delivery
An order request may be placed via email at info@mclaughlinribbonawards.com or by calling our office at (919) 934-1344 or shop (919) 915-0091 or (919) 915-4403 from hours of 9:00 am – 5:00 pm on Monday thru Friday.
You may also use one of the following forms. Download the appropriate form and either A) fill in the fields, save, and email back, or B) print, fill in the form by hand, scan, and email the form back.
Custom Award Ribbon Order Form
- Once an order is finalized and paid for a minimum of 3 weeks processing time is required to complete and ship your order in a timely manner. Peak season may require more time. Additional time is always appreciated! Orders with flat ribbons will require 4 weeks for processing and shipping.
- Anyone wishing to pay with check or money order must have their order placed and payment received before the 3 week processing time.
- Orders placed after the 3 week minimum will need to be paid by credit card.
- For local customers, you may pick your ribbons up at our shop. This also gives us a chance to meet you face to face!
- For customers who are not local, packages are usually shipped using UPS Ground in the US for all shipments unless otherwise requested. International orders are shipped using USPS International unless otherwise requested. If you need an expedited shipping method, please contact customer service for further assistance. All orders are shipped from our facility in Four Oaks, North Carolina. Shipping charges are calculated based on the dollar value of the order at the time of invoicing. All customers will receive the cost of shipping with their invoice for review before payment.
- RUSH orders – Extra shipping charges may apply.
- Minimum 10% additional charge with a minimum of $20.00 for orders with less than 15 business days.
- Minimum 20% additional charge with a minimum of $25.00 < 10 business days.
- Minimum 30% additional charge with a minimum of $30.00 < 7 business days.
Order Payment & Terms
- Orders in North Carolina – Cash, checks and most major credit cards are accepted as payment. Checks should be mailed / made payable to McLaughlin Ribbon Awards, 1305C Lakewood Road, Four Oaks, NC 27524. Insufficient fund checks will be charged a $25.00 processing fee plus any bank fees.
- Out of State Orders – Bank checks, money orders and credit cards are the only accepted methods of payment.
- We accept checks from public schools and government agencies.
- Net Terms – Normal terms are Net 10 days to approved public schools and government agencies under 2 circumstances:
- A confirmed and signed Purchase Order from the school or government agency is received 3 weeks prior to the order, and
- The order is shipped to the public school and / or government agency.