Before Placing an Order
- The minimum ribbon order is $25.00.
- Orders with less than 25 rosettes will incur a $10.00 heat up charge.
- Each new customer will be charged a one time setup fee of $20.00.
- Orders with multiple center button art changes will incur a $2.00 per change.
- Once an order is finalized and paid for a minimum of 4 weeks processing time is required to complete and ship your order in a timely manner. Peak season may require more time. Additional time is always appreciated!
- Full payment of any order is required before approval will be given to process. An order is not considered “placed” until full payment is received.
- As award ribbons are custom products, all sales are final.
- Quotes are good for 10 business days only. Until payment is received the quote is not considered an order. Quotes do not apply to rush orders.
Ordering & Delivery
An order request may be placed via email at info@mclaughlinribbonawards.com or by calling our office at (919) 915-4403 or shop (919) 915-0091 from hours of 9:00 am – 5:00 pm on Monday thru Friday.
You may also use one of the following forms. Download the appropriate form and either A) fill in the fields, save, and email back, or B) print, fill in the form by hand, scan, and email the form back.
Custom Award Ribbon Order Form
- Once an order is finalized and paid for a minimum of 4 weeks processing time is required to complete and ship your order in a timely manner. Peak season may require more time. Additional time is always appreciated!
- For local customers, you may pick your ribbons up at our shop. This also gives us a chance to meet you face to face!
- For customers who are not local, packages are usually shipped using UPS Ground in the US for all shipments unless otherwise requested. International orders are shipped using USPS International unless otherwise requested. If you need an expedited shipping method, please contact customer service for further assistance. All orders are shipped from our facility in Four Oaks, North Carolina. Shipping charges are calculated based on the dollar value of the order at the time of invoicing. All customers will receive the cost of shipping with their invoice for review before payment.
- RUSH orders – Extra shipping charges may apply.
- Minimum 10% additional charge with a minimum of $20.00 for orders with less than 15 business days.
- Minimum 20% additional charge with a minimum of $25.00 < 10 business days.
- Minimum 30% additional charge with a minimum of $30.00 < 7 business days.
Order Payment & Terms, Returns
- Orders in North Carolina – Cash, checks and most major credit cards are accepted as payment. Checks should be mailed / made payable to McLaughlin Ribbon Awards, 1305C Lakewood Road, Four Oaks, NC 27524. Insufficient fund checks will be charged a $25.00 processing fee plus any bank fees.
- Out of State Orders – Credit cards or Paypal are the only accepted methods of payment.
- Return Policy – Because all products are customized to the customers specifications returns are not available.